If you can't log in, please try the following:

Check your email address and password 

• Make sure both have been entered correctly—sometimes the problem is just a small typo.

Use the “Forgot your password?” option 

• Click “Forgot your password?” on the login page.
• Enter your email address.
• A one-time password will be generated and sent to your inbox.
• Log in using the one-time password.
• You will then be prompted to create a new password.

If you still cannot access your account

• Please send us an email at: [insert email address]

Yes – once you're logged in, the brand-specific prices will be displayed automatically.

No – access is limited to one region.

Your account ensures that you have access to the right products, prices, and  services, all tailored specifically to your brand and region.

It also allows us to provide you with a secure, seamless, and personalized shopping experience.

Curious about the benefits?

Here are all the benefits: [Insert link to benefits]

Our webshop is available exclusively to customers in the quick service restaurant / foodservice industry.

Note:

Are you looking for products for personal use? Please sign up here: [Insert HS link]

Fill out the registration form 

• Please provide the required information. You can also fill out the optional fields—this helps our team process your request more quickly.

You will receive a response within 24 hours on business days 

• Our team will review your request and contact you accordingly.

You will receive a registration form via email 

• As soon as we receive your registration request, we will send you the required registration form.

Fill out the registration form and email it back to us 

• Please make sure all relevant sections are completed before you send it back.

Receive your login credentials 

• Once your registration has been processed, we will email you your login credentials so you can access the online store.

Our online store is intended exclusively for customers in the foodservice industry.

If you’d like to buy products for your home, please visit the following online store: [Insert HS link]

If you work in the restaurant industry and would like to become a Frankee customer, we’d be happy to assist you. Please send us an email at: [insert email address]