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CUSTOMER SERVICE

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IMPORTANT
Please select one of the following to ensure your query is directed to the correct team and is dealt with as promptly as possible:

Franke Retailers

For Franke Retailers (only) with any product query.

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Sink & Tap (including FilterFlow) Spare Parts

Is your tap dripping? Need a new sink plug?
Click below for any query regarding Sink & Tap or FilterFlow Spare Parts (excluding Instant Boiling Water).

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Sinks & Taps

For Franke Sinks and Taps please click below.

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Omni / Instante

If you have an 'Omni' or 'Instante' Boiling Water Tap (including spare parts for these products), click below.

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Minerva / Water Hub

If your query relates to Minerva Boiling Water Taps (including spare parts for Minerva) or to Maris/Mythos Water Hub, click below.

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Franke Minerva Electronic 4-in-1 Instant Boiling Water Tap

Cooker Hoods, Ovens & other appliances

Any query on Franke Cooker Hoods, Ovens or other Appliances (including spare parts for these products).

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Slowly closing oven door with soft closing feature