Franke Digital Services take your business to the next level

Stress-free integration provides you with real time data for operational and commercial transparency, boosting drink performance, ensuring in-cup quality and enhancing the customer experience. Ideal for large fleets, we connect you across multiple sites and regions to give you control, keeping all your data in one central place.

Franke Coffee Systems barista with tablet, quality control, Franke dashboard, Franke digital services, A1000 in the background

Take control of your coffee business with Franke Digital Services and unleash your potential. Our expertise is the perfect blend of technology and the human touch, helping you succeed and create memorable moments for your customers.

Drive your business forwards with Franke Digital Services

Monitor your fleet

An end-to-end solution, with dashboards and/or API integration points to monitor and manage your fleet’s commercial and operational performance.

Manage menus centrally

Control your coffee machine fleet remotely, changing drinks menus and recipes and running promotions with a touch of a button.

Track sales numbers

Benefit from real-time monitoring of drinks sales and run coffee programme promotions for a clear view of your business across all fleets.

Franke Coffee Systems Franke Digital Services close-up on Laptop, hands, coffee machine fleet management

Touchless ordering by Franke

Our Touchless Ordering solution makes contactless self-service easy and hygienic – available in all mobile operating systems with no need for an app.

Franke Coffee Systems coffee machine screen and mobile screen, Franke touchless ordering

Consistent quality

Enhance your brand’s reputation and ensure consistency across your entire fleet of coffee machines. Franke Digital Services provide you with insights such as extraction time, to maintain high in-cup quality and create memorable drinks. This solution allows you to react quickly so that machines are always clean and operating optimally, and ingredients stay fresh and fully stocked. You can even remotely update your seasonal beverage or menu changes.

Franke Coffee Systems iQFlow, espresso in glass, consistent coffee quality, in-cup quality

Keep the coffee flowing with Franke Digital Services

Enjoy hassle-free machine maintenance and increase customer satisfaction with every coffee served. Our Franke and partner service technicians have all the essential tools on hand, reducing the need for call-outs. With remote health checks and software updates, you can avoid unnecessary on-site interventions. We also improve your first-time fix rates by understanding the repairs needed before visiting.

Ideal for:

Restaurants/ hotels
Workplaces
Fast food restaurants
Take-away coffee outlets

Speaking your language, spreading your message

Engage your customer’s full attention while they dispense their beverage with our large and innovative coffee machine screens. Franke Digital Signage provides you with a unique opportunity to turn a coffee break into a valuable interaction. Promote a product with a higher margin (upsell) or another item in your store (cross-sell) or simply share part of your company's mission and message. In two clicks, you can effortlessly and remotely update your screens across your entire fleet. Your coffee machines become a communication asset to spread your brand messaging, relaying important user information or even informing and engaging your employees in an office environment.

Franke Coffee Systems fully automatic coffee machine Franke A1000, office kitchen, welcome back to the office message on screen, screen saver, digital signage

Let’s grow your business

Send us your questions and queries and together we can scale your business.

Speak to our team

Sales Service United Kingdom Office hours: 8am-5pm

+01923 635700