Franke South Africa have invested in improving and establishing a world class call centre and after sales service program. Our friendly call centre staff are trained to assist our valued customers with all after sales enquiries.
We have established a national service provider base that will ensure that all product warranty related problems is speedily repaired and to minimize the inconvenience caused by faulty units.
RE-OPENING NOTICE - 04 May 2020
We at Franke South Africa are pleased to advise we have resumed operations under Level 4 lockdown, in accordance with the requirements stipulated by Government.
As per South Africa coronavirus lockdown regulations, Franke will phase in operations and at present are not operating at full capacity. As such there may be delays on some order deliveries and services. We appreciate your understanding, patience and support in this regard.
N.B.: To speed up your Claim Enquiry which will be attended to once normal business operations resume, please download and follow the below PDF instructions.
Franke South Africa
Franke Water Heating
1194 South Coast Road, Mobeni