Water Heating / Geyser customer service

Franke South Africa have invested in improving and establishing a world class call centre and after sales service program. Our friendly call centre staff are trained to assist our valued customers with all after sales enquiries.

We have established a national service provider base that will ensure that all product warranty related problems is speedily repaired and to minimize the inconvenience caused by faulty units.


N.B.: To speed up your Claim Enquiry, please download and follow the below PDF instructions.


Franke Geyser Claim Enquiry Instructions.pdf

Franke Geyser Claim Enquiry Instructions

Call our Customer Service Hotline:

Monday to Thursday - 07h45 to 16h30

Friday - 08h00 to 15h30

Kindly note that we are closed on Weekends & Public Holidays

We’re here to help with your Geyser Related Issues

Franke Water Heating

1194 South Coast Road, Mobeni

Durban, 4092

South Africa

Contact us with this form for Geyser Related Matters:

Please provide the first name
Please provide last name
Please provide email
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