Peace of mind with your Franke warranty

Franke products are built to last. From our commitment to using only the finest quality materials to our state-of-the-art manufacturing techniques, we have absolute confidence in every product in our range. This is how we Make It Wonderful.

LIMITED WARRANTY

Franke granite sink in shadow grey

The Franke Sink Guarantee

Franke warrants that each Franke sink will be free from manufacturing defects in material and workmanship for the lifetime of the sink.

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The Franke Faucet Guarantee

Franke warrants that mechanical parts in all faucets purchased after January 1, 2003 will be free of manufacturing defects in material and workmanship for the lifetime of the faucet. Faucets purchased prior to 2003 are subject to the warranty in place at time of purchase. Franke warrants that (1) the chrome finishes on Franke faucets will be free of manufacturing defect for the lifetime of the faucet; and (2) all other finishes on Franke faucets will be free of manufacturing defect for five (5) years from the original date of purchase.

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The Franke Water Dispensing and Filtration System Guarantee

Franke warrants that Franke water dispensing and filtration systems are free from manufacturing defects in material and workmanship for the period set forth in the paperwork included with the product, which is 5 or 10 years from the date of purchase, depending on the model purchased.

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The Franke Waste Disposal Guarantee

Franke warrants that Franke 1/2 Horsepower disposer models are free from manufacturing defects in material and workmanship for the period set forth in the paperwork included with the product, which is 3 or 5 years from the date of purchase, depending on the model purchased. Franke warrants that Franke 3/4 horsepower waste disposers are free from manufacturing defects for the period set forth in the paperwork included with the product, which is 5 or 10 years from the date of purchase, depending on the model purchased. Franke warrants that Franke 1-1/4 horsepower models are free from manufacturing defects in material and workmanship for the lifetime of the product.

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The Franke Hot Water Tank Guarantee

Franke warrants that Franke hot water tanks are free from manufacturing defects in material and workmanship for the period set forth in the paperwork included with the product, which is 1 or 3 years from the date of purchase, depending on the model purchased.

 

The Franke Lotion/Soap Dispenser Guarantee

Franke warrants that Franke lotion/soap dispensers are free from manufacturing defects in material and workmanship for a period of five years from the date of purchase. Such warranty does not cover damage caused by the use of aggressive soaps and lotions.

 

The Franke Accessories Guarantee

Franke warrants that Franke accessories, including, but not limited to, shelves, colanders, strainers, cutting boards and other accessory items, are free from manufacturing defects in material and workmanship for a period of one (1) year from the date of purchase.

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Marine & Outdoor Installation

Franke Soap dispensers, waste disposers, water dispensing systems and accessories are NOT warranted for outdoor installations. Certain Franke faucets are warranted to be free from manufacturing defects in material and workmanship for outdoor installations for the period set forth in the paperwork included with the product, which is 5 or 10 years from the date of purchase, depending on the model purchased.

WARRANTY TERMS

Each warranty by Franke Kitchen System, LLC (“Franke”) set forth herein (each, a “Warranty” and collectively the “Warranties”) applies only to the original owner when purchased from Franke or a Franke, authorized reseller. The Warranties only apply if the applicable product has been installed in accordance with our installation instructions, used as recommended and in a normal residential application. To make a warranty claim, the owner must provide proof of purchase, in the form of a sales receipt. Each Warranty covers all components that make the applicable product operational. Franke, at its option, may repair or replace the product or components necessary to restore the product to good working condition. Franke reserves the right to inspect the installation prior to the actual replacement of the product or component part. The Warranties do not cover any product used in combination with a Reverse Osmosis Filtration System.

The Warranties do not cover misuse or abuse, accidental damages, scuffs or scratches, improper installation, abnormal usage, negligence, damage caused by improper maintenance or cleaning or normal wear. Damage caused by impurities or acts beyond Franke’s control are not covered by any Warranty. Further, this warranty does not cover any products purchased from unauthorized dealers. If any product or part has been repaired or altered in any manner outside of Franke’s factory, unless previously authorized in writing by Franke, the applicable Warranty is void with respect to such product or part. Owner of a product will be liable for any transportation and re-installation costs related to any Warranty for such product. The Warranties do not allow recovery of incidental or consequential damages such as loss of use, delay, property damage or other consequential damage, and Franke accepts no liability for such damages.

Each Warranty is limited to the conditions set forth herein and to the applicable warranty period specified herein and is exclusive. EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, FRANKE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS, INCLUDING, BUT NOT LIMITED TO, (1) ANY WARRANTY OF MERCHANTABILITY, (2) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, (3) WARRANTY OF TITLE, OR (4) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

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