Peace of mind with your Franke warranty
Franke products are built to last. From our commitment to using only the finest quality materials to our state-of-the-art manufacturing techniques, we have absolute confidence in every product in our range. This is how we Make It Wonderful.
The Franke Sink Guarantee
Franke warrants its sinks to be free of manufacturing defects in material and workmanship under normal residential usage for the lifetime of the sink.
The Franke Faucet Guarantee
All faucets purchased after January 1 2003 and installed in a private residence carry a limited lifetime warranty on all mechanical parts to be free of manufacturing defects in material and workmanship under normal usage. Faucets purchased prior to 2003 are subject to the warranty in place at time of purchase. All chrome finishes carry a limited lifetime warranty; all other finishes are warranted for five (5) years from the original date of purchase.
The Franke Filtration Guarantee
Franke water dispensing and filtration systems are warranted to be free from manufacturing defects for a period of five (5) years from the date of purchase.
The Franke Waste Disposal Guarantee
Franke 1/2 horsepower disposer models are warranted to be free from manufacturing defect for five (5) years from the date of purchase. Franke 3/4 horsepower waste disposers are warranted to be free from manufacturing defect for five (5) or ten (10) years from the date of purchase, depending on model purchased - see paperwork included in packaging to determine warranty length of your specific model. All 1 horsepower models carry a limited lifetime warranty.
The Franke Hot Water Tank Guarantee
Franke hot water tanks are warranted to be free from manufacturing defect for one (1) year from the date of purchase.
The Franke Lotion/Soap Dispenser Guarantee
Franke lotion/soap dispensers are warranted to be free from manufacturing defect for five (5) years from the date of purchase. Warranty does not cover damage caused by the use of aggressive soaps and lotions.
The Franke Accessories Guarantee
Franke accessories are warranted to be free from manufacturing defect for one (1) year from the date of purchase. This includes but it is not limited to shelves, colanders, cutting boards and other accessory items.
Marine & Outdoor Installation
Franke faucets, soap dispensers, waste disposers and water dispensing systems are NOT warranted for Marine or Outdoor installations.
The Franke General Warranty
This warranty applies only to the original owner, providing the product has been installed with our installation instructions, used as recommended and in a normal residential application. In the event of a warranty claim, the owner will be required to provide proof of purchase, a sales receipt. The warranty covers all components which make the product operational. Franke, at its option, may repair or replace the product or components necessary to restore the product to good working condition. Franke reserves the right to inspect the installation prior to the actual replacement of the product or component part. This warranty does not cover any product used in combination with a Reverse Osmosis Filtration System.
This warranty does not cover misuse or abuse, accidental damage, scuffs or scratches, improper installation, abnormal usage, negligence or damage caused by improper maintenance or cleaning. Normal wear of parts is excluded from the warranty. Damaged caused by impurities or acts beyond our control are not covered. Any product or part which has been repaired or altered in any manner outside of Franke's factory, unless previously authorized in writing by Franke, will void the warranty. Any replacement excludes transportation and any labor re-installation costs. This warranty does not allow recovery of incidental or consequential damages such as loss of use, delay, property damage or other consequential damage, and Franke accepts no liability for such damage.
The Frank warranty is limited to the above conditions and to the warranty period specified herein is exclusive. FRANKE DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR AS PARTICULAR PURPOSE.
This warranty gives you specific legal rights that may vary from state to state.