Home Solutions customer service

Whether you have questions, praise or concerns, we always like to hear them and we look forward to helping you.

Frequently Asked Questions

Here you will find some of the questions frequently asked by our customers.

Please Contact Us With This Form

Warranty Claims

If you are contacting us regarding a warranty claim, we require the following information:

Full Contact Name, Address and Telephone Number
Description of issue
Proof of Purchase (please attach to form)
Product Photographs/Video: showing the product and the issue (please attach to form)

*There is an overall file size limit of 20MB for attachments to this form. You will see a small % progress bar at the bottom of the screen once you have hit 'SUBMIT'.

First Name * Please provide your first name

Last Name * Please provide your Last Name

Street Name Please provide your Street Address

House Number Please provide your Street Address

City and State Please provide your city and or zip code

Zip Code Please provide your city and or zip code

Telephone number * Please provide your Telephone number

Email * Please provide your Email

Reason for Contacting Us *

Submission, Question or Comment * Please enter your message

Proof of purchase

UPLOAD

please upload proof of purchase

Product photo

UPLOAD

Please upload a photo of your product

Additional photo

UPLOAD

Please upload any additional photos

I have read and agree to the terms & conditions and privacy & cookie policy.

By providing your personal information, you agree that Franke may use it to contact you by email and/or telephone about our products, services, promotions or events that Franke may be offering. You may always opt out later if you do not want Franke to contact you

Call our Customer Service Hotline:

Phone Icon 800-626-5771

Monday - Friday

7:00 am - 4:00 pm (CST)

Home Solutions customer service

Frequently Asked Questions

Please Contact Us With This Form

Warranty Claims

Call our Customer Service Hotline:

We’re here to help