Welcome. Here you will find some of the questions frequently asked by our customers. If you cannot find the answer to your question, simply contact our Customer Service. We look forward to helping you.
Franke uses nothing but the best when it comes to top quality stainless steel. Their sinks vary anywhere from 16 gauge, which is commercial gauge, to 20 gauge sinks. Franke has a line of Professional Series sinks at 16 gauge giving you the highest quality stainless steel used in commercial kitchens.
Stainless steel sinks should be punched prior to purchase. Order the sink requesting the extra hole. Drilling holes may dent a stainless steel sink and cause a brown discoloration around the hole due to heat caused by friction. Granite sinks have predrilled "knock-out" holes in the deck. Instructions for the knocking out the holes are as follows:
Remove the sink from the packaging. Place the sink face down on a flat disposable surface. Use the provided diamond hole saw to drill the faucet hole in the desired location (already pre-scored on the bottom of the sink). Never attempt to drill the top side of the sinks. Minimal force is required to drill the hole. When the hole saw is through the sink, remove and discard the center of the hole. Please note the diamond hole saw is sharp and will cut into the surface below the sink. Always use a piece of scrap below the face of the sink when performing this task. Always use the proper protective equipment including safety glasses and a dust mask.
WARNING: Failure to follow instructions may result in irreparable damage to the sink ledge!Watch & Learn How Drill Holes in Your Granite Sink
If water is left standing anywhere on your stainless steel sink, it will evaporate and leave a film (spots) on the surface of the steel. This film can be removed with regular dish soap and water and a soft cloth. For removing heavier residue, you may use a mild solution of vinegar and water. Be sure to rinse thoroughly and towel dry.
Sink tip: Regularly rinse and towel dry your sink after use to keep its surface exposed to oxygen. (Oxygen reacts with chromium in the steel to form a strong, highly protective chrome oxide film on the surface of your sink. It is this film that makes stainless resistant to corrosion and gives it a remarkably long life.)
Stainless steel is a wonderful material that does not rust. However, if given the opportunity, iron particles that do rust will bond to its surface - from metal cooking implements for instance. To remove this surface corrosion, place a small amount of Autosol® on a damp or dry cloth. Rub in the direction of the grain on the bottom or sides of the bowl. You may also use Scotch-Brite® on the bottom or sides of the bowl but NOT on the mirrored surface. If the mirrored finish has dulled, use a metal polish such as Peek® to restore its lustre. Please do not use a silver dip cleaner. Thoroughly rinse and towel dry.
Sink tip: Regularly rinse and towel dry your sink after use to keep its surface exposed to oxygen. (It is the oxygen that reacts with chromium in the steel to form a strong, highly protective chrome oxide film on the surface. It is this film that makes stainless resistant to corrosion and gives it a remarkably long life.)
A topmount sink has a lip that folds over the countertop and is therefore resting on top of the countertop cutout. Fasteners securely mount an undermount sink underneath the countertop so that a polished edge of granite, marble, etc. is exposed above the sink. An undermount sink cutout requires more polishing and installation labor than a topmount sink cutout and is therefore a more expensive option.
Very. The thicker the steel, the less susceptible it is to denting, bowing and noise transmission from pots and pans hitting the metal surface.
The thickness, called "gauge", can be determined by its number. The lower the number, the thicker the steel. Most sinks come in 18 or 20 gauge steel. The 18 gauge is the thicker of the two and more than ample thickness for residential sinks.
Look for a rich, deep, satin-smooth finish rather than a surface gloss. The luster comes from machine and hand-finishing operations, which enable the sink to keep its beauty for years - without cracks, chips, rust or stains. Many feel that the look actually improves with age, taking on a soft patina glow.
The 3 basic measurements for comparing sink sizes are:
The deeper the bowl, the straighter the slope and the tighter (smaller) the radius, the more capacity there is in the sink.
What happens with the tri flow series is, they can get clogged. The way to fix that is to remove the spout by way of a 2MM screw in the back of the body. Then you can lift the spout up and clean the debris off the brightly colored flow restrictor. Then reinstall. This happens very often when homes have poor water quality. The hot and cold water is not filtered so anything could get inside there. Its mostly from wells NY, CA, FL or WA.
Sure, many faucet manufacturers offer faucets designed for one or two holes. Most common sink configurations have either 3, 4 or 5 mounting holes on the sink top. Look under the sink to determine the number of holes in your sink because the holes may be covered by an existing faucet. Also, note that once you have purchased a faucet without a sprayer that you generally can't just add a sprayer. You need to decide before you purchase a kitchen faucet whether you want a sprayer or not.
Yes, the grids are Stainless Steel that is Electro Polished. This is an electronically-controlled chemical process that removes surface material leaving a clean, bright finish. The process also removes a great deal of iron contamination and helps create a surface more impervious to potential corrosion.
The answer is definitely YES. A properly sized septic tank can easily accommodate the use of a disposer. Septic systems designed to accommodate a dishwasher or clothes washer can also accommodate a disposer. On a daily basis, and on average, a household food waste disposer uses an amount of water equal to one flush of a toilet.
Just the opposite, in fact. Decades of independent international research has shown that using a disposer is the safest, easiest and most environmentally responsible way to dispose of biodegradable food waste. Disposers significantly help reduce landfills and, in fact, disposer food waste has been recycled to form fertilizer in some parts of the country.