Quality Management

Quality Policy

Customer satisfaction is the main goal of our quality policy. For this reason, we manage our company efficiency- and goal-oriented. We achieve this with the joining forces of all employees, who, based on their individual values and ideals, can identify themselves with the company, appear highly motivated for work and take personal responsibility for their behavior. They contribute to a continuous improvement of our performance and to the compliance with our quality policy.

The main goal of the Management System (MS) is to determine and document the quality, environmental as well as health and safety objectives of the company.

It is our aim to continuously improve our Management System in order to learn and develop, and meet the requirements of our various stakeholders. Additionally, the following points are covered:

• Organizational processes
• Operational safety
• Recognition of non-conformities and initiation of corrective actions
• Provision of necessary resources
• Obligation to fulfil all applicable requirements

Our quality policy ensures a continuous fulfilment of the demanding requirements of our customers.

Regular check-ups, performance monitoring, reviews and audits ensure a development and improvement of our quality, environmental as well as health and safety management system.

Environmental Policy

With our Environmental Management System according to the standard ISO 14001:2015 we take the responsibility to protect our environment. By this we mean the recording, valuation and continuous reduction of environmental impacts causes by our company in all related areas.

Due to a strict Environmental Management System, we can recognize and use cost-saving potential.

We add concerns and improvement suggestions of stakeholders to our management system and implement them as far as possible.

We undertake to abide by all relevant laws and binding obligations and to continuously improve our environmental performance

Corporate Environmental Principles

With the following principles we are able to realize our environmental policy in our company:

• We consider, whenever possible, companies with a certification according to ISO 14001.
• We focus on the careful use of raw material and other resources.
• All waste and residue material is disposed in accordance with the applicable local regulations.
• All material is processed for recycling as far as possible.
• Our employees are regularly sensitized to environmental subjects and taught how to sustainably handle natural resources.

Work Safety

Health and work safety are subjects in our Management System. Beside analysis and processing of risks in connection with the management of activities and work places, our Management System also contains the definition of responsibilities, training of employees and emergency prevention including regular checks as key elements. Thus, we meet the requirements of the standard OHSAS 18001:2007.