Privacy Policy

Franke understands the importance of personal information and protects your privacy. Data protection and data security for our customers and users have a high priority for us. Below you can find our Privacy Policy, which details how we will use your personal information if you use our website.

When you use or provide information via this website, you consent to the conditions of this Privacy Policy regarding data collection and data use. Furthermore, you acknowledge that Franke Holding AG, on behalf of itself or its affiliated companies ("Franke"), is entitled to modify, supplement or declare invalid this Privacy Policy at any time, without prior notice. Should this Privacy Policy change, we will inform you solely via our website. Upon written request, we will inform you of the personal data we have stored on you (e.g. name, address). Should you wish us to amend or delete any data on you, please contact us.

For the purpose of system security, when you contact our website, our web server temporarily registers the domain name or the IP address of the requesting computer, the date of access, the file request of the client (file name and URL), the HTTP response code and the website from which you are visiting us, as well as the number of bytes transferred during your visit. You may also be asked to provide your name, address and other contact details, together with your inquiry, so that we may deal efficiently and quickly with your inquiry and optimize our website according to your preferences.

We use cookies to make sure your visit to our website is secure. As well as cookies, we also use embedded pixels, which help us to find out how many users use our website. With these, we collect data to show us the paths users take when browsing our website. We use this information to analyze site content, navigability and composition, as well as page response times (how quickly pages load). With both technologies, cookies and embedded pixels, we only collect anonymous information. This information does not contain your name, address, telephone number, or email address. Therefore, we cannot personally identify you. 

Cookies used on our website:

utm_source

These cookies collect anonymous information about the sites visited.
These cookies allow us to count page views and identify traffic sources, so that we can measure and improve our website performance, using the Google Analytics service.

utm_medium

These cookies collect anonymous information about the sites visited.
These cookies allow us to count page views and identify traffic sources, so that we can measure and improve our website performance, using the Google Analytics service.

utm_campaign

These cookies collect anonymous information about the sites visited.
These cookies allow us to count page views and identify traffic sources, so that we can measure and improve our website performance, using the Google Analytics service.

wantsflash

These cookies are absolutely necessary to offer you the service you require.
These cookies are used to enable the use of the website's functions. They do not contain any personal information and are automatically deleted as soon as you close your browser.

hasflash

These cookies are absolutely necessary to offer you the service you require.
These cookies are used to enable the use of the website's functions. They do not contain any personal information and are automatically deleted as soon as you close your browser.

__utma

These cookies collect anonymous information about the sites visited.
These cookies allow us to count page views and identify traffic sources, so that we can measure and improve our website performance, using the Google Analytics service.

__utmb

These cookies collect anonymous information about the sites visited.
These cookies allow us to count page views and identify traffic sources, so that we can measure and improve our website performance, using the Google Analytics service.

__utmc

These cookies collect anonymous information about the sites visited.
These cookies allow us to count page views and identify traffic sources, so that we can measure and improve our website performance, using the Google Analytics service.

__utmz

These cookies collect anonymous information about the sites visited.
These cookies allow us to count page views and identify traffic sources, so that we can measure and improve our website performance, using the Google Analytics service.