SPARE PARTS

For any query relating to Spare Parts (excluding Instant Boiling Water or FilterFlow) please complete the form below.

If your query is regarding a different product category, please go back and select the relevant link.

Whether you have questions, praise or concerns, we always like to hear them and we look forward to helping you.

This is to inform all customers that we are currently closed for training each day from 3.00pm.

You can browse our website for further information on:

New Products, Frequently Asked Questions or Where to Buy.

For Spares & Servicing information click here.

Warranty Claim?

To enable us to process a warranty claim we need the information below to avoid any unnecessary delay:

Full Contact Name, Address and Telephone Number;
Proof of Purchase (please attach to form);
Photographs showing full product and detail shots showing problem (please attach to form).

Spare Parts - contact us with this form:

Title

First Name * Please provide the first name

Last Name * Please provide last name

Company

Street *

Number *

City *

Postcode *

Phone *

Email * Please provide email

Request * Please provide us more information

Proof of Purchase

Upload

Please upload the proof of purchase

Photo showing the complete product

Upload

Please upload the photo showing the complete product

Detailed photo of problem

Upload

Please upload the detailed photo of problem

Additional photo

Upload

Please upload the additional photo

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By providing your personal information, you agree that Franke may use it to contact you by email and/or telephone about our products, services, promotions or events that Franke may be offering. You may always opt out later if you do not want Franke to contact you.

You can talk to us:

0161 436 6280

Monday to Friday

9:00 am - 4:00 pm

SPARE PARTS

You can browse our website for further information on:

Warranty Claim?

Spare Parts - contact us with this form:

You can talk to us:

We're here to help