Contact Us

IMPORTANT
Please select one of the following to ensure your query is directed to the correct team and is dealt with as promptly as possible:

PLEASE NOTE:

As part of our response to the Coronavirus threat, we have implemented special working practices within the Consumer Care team, which increase home working and reduce the risk of transmission within the team. As a result, we are operating with reduced direct call handling capacity within our contact centre.

We would request all customers to use the CONTACT FORM in the relevant website section as the first point of contact with the team, rather than picking up the phone. The team will respond to your enquiry as quickly and efficiently as possible. Thank for your understanding.

SERVICE CALL INFORMATION

Coronavirus Update & FAQ's

SERVICE CALL INFORMATION

FRANKE RETAILERS

For Franke Retailers (only) with any product query.

Franke Retailers

SINK & TAP SPARE PARTS

Is your tap dripping? Need a new sink plug?
Click below for any query regarding Sink & Tap Spare Parts (excluding Instant Boiling Water or FilterFlow).

SPARE PARTS

SINKS & TAPS

For Franke Sinks and Taps please click below.

SINKS & TAPS

FILTERFLOW / OMNI / INSTANTE

If you have a 'Franke FilterFlow' filtered water tap, or an 'Omni' or 'Instante' Boiling Water Tap (including spare parts for these products), click below.

FILTERFLOW / OMNI / INSTANTE

MINERVA

If your query relates to Minerva Boiling Water Taps (including spare parts for Minerva), click below.

MINERVA

APPLIANCES

Any query on Franke cooker hoods or other appliances (including spare parts for these products).

APPLIANCES

You can browse our website for further information on:

New ProductsFrequently Asked Questions or Where to Buy.

For Spares & Servicing information click here.

You can talk to us:

Monday to Friday

9:00 am - 4:00 pm

We're here to help

Franke UK Ltd
West Park, MIOC 
Styal Road 
Manchester M22 5WB