Please select one of the following to ensure your query is directed to the correct team and is dealt with as promptly as possible:
As part of our response to the Coronavirus threat, we have implemented special working practices within the Consumer Care team, which increase home working and reduce the risk of transmission within the team. As a result, we are operating with reduced direct call handling capacity within our contact centre.
We would request all customers to use the CONTACT FORM in the relevant website section as the first point of contact with the team, rather than picking up the phone. The team will respond to your enquiry as quickly and efficiently as possible. Thank for your understanding.
Franke UK Ltd
West Park, MIOC
Manchester M22 5WB