Spares & Servicing

Information on our sales and servicing centres who can supply genuine Franke spares and warranty service for all Franke products.

To enable us to process a warranty claim, please ensure you provide us with the following information to avoid any unnecessary delay:

  • Full Contact Name, Address and Telephone Number
  • Proof of Purchase (please attach to email)
  • Photographs showing full product and detail shots showing problem

Please complete the relevant form with this information here

Sinks, Taps & General Spares

Franke UK Spares & Servicing
Genuine Franke Spares and Warranty Service is provided by Central Services.

For filtered water and boiling water taps, please see information further down this page.

CENTRAL SERVICES

Please provide us with all the relevant information by completing the SPARE PARTS FORM.

OPENING HOURS:
Mon-Thurs 9.00am-5.00pm
Fri 9.00am-4.00pm

Order spares online (fully secure server)
Website: www.central-servicesuk.co.uk

Telephone: 01782 599 258
(Calls charged at your network's standard rate)

Franke Omni 4-in-1, Franke Minerva 3-in-1, Franke FilterFlow, Franke Instante & Franke Triflow Taps

FRANKE MINERVA 3-in-1 TAPS
For aftersales services on any Franke Minerva 3-in-1 Taps please contact:

FRANKE HOT WATER

Please provide us with the relevant information by completing the MINERVA TAPS FORM.

OPENING HOURS:
Mon-Fri 9.00am-4.00pm

Telephone: 0161 436 6280
(Calls charged at your network's standard rate)

* * *

FRANKE FILTERFLOW TAPS, FRANKE OMNI 4-in-1 & FRANKE INSTANTE
For aftersales services on any Franke FilterFlow, Franke Triflow or Omni 4-in-1 Taps, please contact:

GRL Direct
Telephone: 01603 875 468
(Calls charged at your network's standard rate)

OPENING HOURS:
Mon-Fri 9.00am-4.00pm
Email: support@grldirect.co.uk
Website: www.grldirect.co.uk

Appliances, Hoods & Waste Disposal Units

For Franke Appliances, Hoods & Waste Disposal Unit servicing please contact:

FRANKE 

Please provide us with the relevant information by completing the APPLIANCES FORM.

OPENING HOURS:
Mon-Fri 9.00am-4.00pm

Telephone: 0161 436 6280
(Calls charged at your network's standard rate)