We have your back

Take good care of your guests,
and leave the technical issues to us. 


24/7 Technical advice when you most need it

Call us any time, any day.
We'll have your problem fixed in short time.

Contact us


Don’t let equipment downtime cost you a fortune

To solve technical problems efficiently, we make share our expertise with your local Service Partners and equip them with the right spare parts at the right time. They'll have the ones they need, out of the 40.000 different parts we have on stock.


Quick help everywhere in EMEA

To provide full service to our customers throughout Europe, the Middle East and Africa, we have built a network of over 200 authorized and certified regional service partners. The best solution for you: Franke know-how and the speed of a local partner.


Save money with our crew trainings

Our crew training on equipment use and care will pay for itself. Teach your crew members to understand and get the most from your equipment, it will love you back for years to come.

Don't get bothered with the time-consuming warranty handling with many different OEMs

Life is too short for you to worry about that job. Let us do it for you. We administer equipment warranty claims by the thousands and can help save you the cost.


See at a glance on where to save money

Our reports on equipment quality, user mistakes or service partner performance show you which of the proverbial setting screws can be tweaked.