Häufig gestellte Fragen

Alle Franke Spülen sind mit einer Abtropffläche auf rechter oder linker Seite erhältlich - wenn eine Spüle nur in einem Format erhältlich ist, handelt es sich meißt um eine reversible Spüle. Auf welcher Seite die Abtopffläche ist, kann also frei gewählt werden.

Generally you will need to purchase a Siphon I, II or III part plumbing kit (depending on the number of sink bowls) when ordering your sink with your retailer. For more information on Franke Siphon Plumbing Kits click here. 

Viele Franke Spülen sind mit einem hygienischen verdeckten Überlauf ausgestattet, der vielseitige Reinigungsmöglichkeiten bietet. Durch einfaches Entfernen der Logoplatte wird die Überlauföffnung für eine einfache und hygienische Reinigung freigelegt. Die meisten Franke Spülen haben starre Überlaufrohre und können durch Einfüllen von kochendem Wasser gereinigt werden. Alternativ können Sie auch einen handelsüblichen Reiniger verwenden.

Dies hängt von der Arbeitsplatte ab, aber wir empfehlen, dass Sie sich von einem Fachmann beraten lassen. Eine Schablone und Befestigungsclips sind in der Verpackung enthalten. Unter bestimmten Umständen ist es möglich, ein Becken direkt an der Arbeitsplatte zu befestigen. Alternativ kann eine Sperrholzschablone in der Größe der Spüle angefertigt werden, die den Flansch der Spüle effektiv "einklemmt", wenn sie an der Unterseite des Materials angebracht wird. Wir empfehlen die Verwendung eines Dichtungsmittels zwischen dem Flansch der Spüle und der Arbeitsplatte, um das Eindringen von Wasser zu verhindern. In jedem Fall sollten Sie sich an Ihren Lieferanten wenden.

Für weitere Informationen über Franke Garantien klicken Sie bitte hier. 

Damit wir einen Garantieanspruch bearbeiten können, stellen Sie bitte sicher, dass Sie uns die folgenden Informationen zur Verfügung stellen, um unnötige Verzögerungen zu vermeiden:

- Vollständiger Kontaktname, Adresse und Telefonnummer
- Kaufnachweis (bitte an die E-Mail anhängen)
- Fotos, die das gesamte Produkt und Detailaufnahmen des Problems zeigen

Normalerweise bei Ihrem Händler vor Ort, diesen finden sie ganz einfach über unsere Händlersuche.

Nein. Edelstahl wird immer zerkratzen (unabhängig davon, ob er von Franke oder einem Mitbewerber hergestellt wurde), und aufgrund der gerichteten Polierspuren auf vielen Franke Modellen werden die Kratzer anfangs ziemlich deutlich sichtbar sein. Durch den Gebrauch und die Reinigung mit einem speziellen Reiniger (z.B. dem Franke Twister, den Sie hier kaufen können) wird der Edelstahl jedoch im Laufe der Jahre eine Patina bilden und die Kratzer werden nicht mehr so offensichtlich sein. Für weitere Informationen zur Reinigung von Edelstahlspülen klicken Sie bitte hier. 

Der Franke Edelstahlreiniger wird für die regelmäßige Pflege von Edelstahlspülen empfohlen. Dieser Reiniger ist einfach anzuwenden: Geben Sie einfach eine kleine Menge auf ein feuchtes Tuch und verteilen Sie es mit leichten kreisenden Bewegungen auf der Spüle. Lassen Sie ihn einige Augenblicke einwirken und spülen Sie ihn mit klarem Wasser ab. Anschließend mit einem trockenen Tuch nachpolieren - ideal ist das Franke Mikrofasertuch. Sie können diese Produkte hier kaufen.

Ein Video über die Reinigung Ihrer Franke Edelstahlspüle finden Sie auf unserem YouTube Kanal.

Ihre Spüle ist aus hochwertigem 18/10 Chrom-Nickel-Stahl gefertigt. Das bedeutet, dass es unter normalen Haushaltsbedingungen metallurgisch nicht rosten oder korrodieren kann. Wenn dennoch Rost- und Korrosionsprobleme auftreten, sind winzige Eisenpartikel, die sich auf der Oberfläche ablagern, der Grund dafür. Diese stammen entweder aus der Wasserversorgung oder werden von Scheuerschwämmen oder Utensilien aus Draht zurückgelassen. Es ist wichtig, diese Späne zu entfernen und die Spüle anschließend gründlich zu trocknen. Wenn sie dort verbleiben, können sie Rost verursachen.  

Wenn Sie Rostflecken von Ihren Produkten entfernen möchten, empfehlen wir ein oxalsäurehaltiges Reinigungsmittel (z. B. Bar Keepers Friend®). Verwenden Sie immer milde, nicht scheuernde Reinigungsmittel wie den Franke Edelstahlspülenreiniger, um hartnäckige Flecken von Ihrem Edelstahl zu entfernen, und stellen Sie sicher, dass Sie die Reinigungsflüssigkeiten nach der Reinigung gründlich abspülen. Und noch etwas: Verwenden Sie bei der Reinigung Ihres Edelstahls NIEMALS STAHLWOLLE PADS. Wir und unser rostfreier Stahl danken Ihnen im Voraus.

Wir möchten darauf hinweisen, dass die Partikel wiederkehren, wenn sie nicht vollständig entfernt werden. Es ist daher sehr wichtig, dass die Spüle nach der Reinigung gründlich abgetrocknet wird - ein Franke Mikrofasertuch ist ideal. Dieser Vorgang muss so lange fortgesetzt werden, bis das Problem verschwunden ist. Manchmal ist das Problem besonders hartnäckig, und es kann mehrere Versuche erfordern, um die Spüle wieder in ihren ursprünglichen Zustand zu versetzen.

Sie können den Franke Edelstahlspülenreiniger und das Franke Mikrofasertuch hier kaufen.

Verfärbungen und die meisten Flecken auf rostfreiem Stahl werden durch Ablagerungen verursacht, die sich auf der Oberfläche festgesetzt haben. Eine der besten Möglichkeiten, Ihre Edelstahlspüle in makellosem Zustand zu halten, ist die Reinigung mit einem Produkt wie dem Franke Edelstahlreiniger, den Sie hier kaufen können. Für weitere Informationen zur Reinigung von Edelstahlspülen klicken Sie hier. 

Ein Video über die Reinigung Ihrer Franke Edelstahlspüle finden Sie auf unserem YouTube Kanal.

Die Ausschnittmaße sind auf dem Datenblatt für jede Spüle angegeben. Falls eine Schablone vorhanden ist, verwenden Sie diese bitte.

Die 3 grundlegenden Maße für den Vergleich von Spülengrößen sind:

Tiefe - Abstand von der Oberkante des Randes bis zum Boden der Spüle neben dem Ablauf

Neigung - Neigung jeder Seite der Spüle vom Rand bis zum Boden nach innen

Radius - Maß für die Ecken und Böden des Beckens, wo sich die Seiten und der Boden treffen

Je tiefer das Becken, je gerader die Neigung und je enger (kleiner) der Radius, desto mehr Fassungsvermögen hat die Spüle.

Dank fortschrittlicher Materialtechnologie ist Fragranite ein sehr robustes und widerstandsfähiges Material. Mehr Informationen finden Sie hier.

Wenn Sie unsere einfachen Pflege- und Wartungsrichtlinien befolgen, wird Ihre Spüle bei normaler Nutzung ein Leben lang Farbe in Ihre Küche bringen.

Ein Video über die Reinigung Ihrer Franke Fragranite Spüle finden Sie auf unserem YouTube Kanal.

OPTION 1

Wenn Sie einen farbigen Punkt auf der Vorderseite der Spüle haben, schlagen Sie das Hahnloch wie folgt aus: 

Vergewissern Sie sich, dass sich der Farbaufkleber in der Mitte des vorgeformten Hahnlochs befindet.

Nehmen Sie die Spüle aus dem Karton und legen Sie sie senkrecht gegen Ihre Beine, wobei die Vorderseite der Spüle nach außen zeigt und das Hahnloch für den richtigen Handabfluss vorgesehen ist (achten Sie darauf, dass Sie dabei den Rand der Spüle nicht beschädigen).

Nehmen Sie einen Körner und setzen Sie ihn auf die Mitte des Farbaufklebers.

Schlagen Sie mit einem Hammer kräftig auf den Körner - dadurch wird der Kern des Hahnlochs herausgeschlagen.

Beenden Sie den Vorgang mit der Hammerkugel und einer Rundfeile.

OPTION 2

Wenn auf der Vorderseite der Spüle KEIN farbiger Punkt zu sehen ist, verwenden Sie den einen Bohrer (Fragranit Bohrer 112.0473.656). Bohren Sie das Stichloch von der Rückseite der Spüle aus.

Weitere Informationen finden Sie in der Anleitung, die der Spüle beiliegt und die Sie hier einsehen können.

Sie können sich auch ein Video auf unserem YouTube Kanal ansehen.

Für die tägliche Pflege benötigen Sie nur Wasser und ein feuchtes Tuch, wie z.B. ein Franke Mikrofasertuch. Eine schnelle und einfache Möglichkeit, Wasserflecken, Fett oder Seifenreste zu entfernen, ist der Franke Farbspülen-Reiniger oder ein handelsüblicher Badreiniger wie Ajax oder Flash Flüssigspray oder ähnliche Produkte aus dem Supermarkt.

Der Franke Farbspülen-Reiniger und das Franke Mikrofasertuch können beide hier gekauft werden. 

Contact our service agents - click here for more information.

Refer to the installation instructions enclosed with your tap. You can download a PDF of the instructions here. Use only a soft cloth and mild detergent. For more information on cleaning your tap click here. 

Clean using hot soapy water.

Avoid using scourers or abrasive materials.

We recommend using our Franke Tap Cleaner together with Franke Microfiber Cloth to clean Franke taps. You can purchase these products here. 

Simply spray Franke Tap Cleaner onto your tap, leave to work for a few moments, then wipe with a Franke Microfiber Cloth. 

Never apply abrasive detergents, disinfectants or products containing alcohol, hydrochloric acid or phosphoric acid. 

You can view a video of how to clean your Franke tap on our YouTube/UKFranke channel.

Tap spouts are most commonly removed by:

1.Undo the grub screw at the back of the tap
2.Unscrew the collar at the joint with the body
3.Located lug in bayonet

Flow rate can be affected particularly on the hot side of traditional vented plumbing systems. We do not recommend ceramic disc taps where there is less than 4 metre head of water. For combi boiler installations check with the manufacturer. For more information on flow rates click here.

Operationally ceramic discs can last for the life of the tap. However, mechanisms can be affected by water borne particles or hard water. To obtain replacement valve mechanisms contact our service agents.

Check the specification sheet for your particular tap. Generally they are 15mm.

Normally this is 5 years on the valve mechanisms and 1 year on the finish of the tap. Click here for detailed information on tap guarantees. Guarantees valid only on products placed and used in normal domestic situations.

To enable us to process a guarantee claim, please ensure you provide us with the following information to avoid any unnecessary delay:

• Full Contact Name, Address and Telephone Number
• Proof of Purchase (please attach to email)
• Photographs showing full product and detail shots showing problem

Please complete the relevant form with this information here. 

Contact our service agents. 

PVD means Physical Vapour Deposition. This is an industrial process that provides a very resilient and robust finish to the tap, giving it a coating-like appearance.

NB Prior to April 2022 'Decor Steel PVD' finish was known as 'SilkSteel PVD' finish.

Most Franke taps require the industry standard taphole cut out size of 35mm diameter. There are several exceptions to this as follows:

• Bridge & Bridge Lever - tap requires 2 x 25mm diameter tapholes
• Olympus Side Spray - tap requires 1 x 35mm taphole, side spray requires 1 x 30mm taphole
• Franke FilterFlow Mini - requires 1 x 20mm diameter taphole
• Soap Dispenser - requires 1 x 25mm diameter hole

You can easily obtain additional or replacement accessories for your Franke sink, simply click here. 

All-In is the flexible food preparation system for any kitchen sink (up to 540mm). Transforming your sink into a stylish and playful workstation, All-In is the flexible food preparation system designed to bring more flow to your kitchen and life.

Well-equipped and intuitive, this modular accessory system has all you need to prepare meals with ease; saving you time and space and allowing you to shift seamlessly between different tasks.

For more information on Franke All-In Accessories click here. 

Please note the following points:

Place the foodstuff to process in the middle of the chopping board, not on the side. The chopping board might tip if pressure is applied to one side only.

Do not use knives made of ceramic material as this may cause damage to the surface.

The chopping board consists of tempered safety glass and is more shock and heat resistant than ordinary glass products.

Do not expose the chopping board to temperatures below 0°C or over 80°C. Do not use the product on hot plates or in ovens, microwaves, freezers or dishwashers.

Cleaning and care:

Normal staining can be removed with soap and water. Tenacious staining of the worktop should be removed with a glass rubber and then treated with a mild detergent.

Do not use cleaning products for glass ceramic hobs as these products should not come into direct contact with foodstuff.

Do not use abrasives (liquids or sponges) or aggressive detergents such as cleaning spray for ovens, bleach or other chemicals.

Franke is not liable for damage caused by improper or unsuitable use and non-compliance to the above cleaning instructions.

Wood is a natural product it is therefore subject to absorbing moisture, and if the quantities of moisture are not equal on both sides it can bow especially so when the product is first used.

However, this can be corrected by wetting the board on both sides and leaving it to dry overnight on a flat surface with the convex side uppermost. This is most conveniently done with the board placed over the bowl.This enables the warp to drop out and as the board gets more use it will eventually stop warping. We also recommend occasional oiling of the board with a good quality vegetable oil, to make the surface more water-resistant. Do not put the board near a heat source and do not put it in direct sunlight to dry.

You may wish to add water to thicker concentrated liquid soaps, in a 1/3 water to 2/3 ratio to reduce the possibility of clogging. Regular cleaning of the soap dispenser is also recommended.

You should avoid anti-bacterial soaps, as these can cause corrosion of your dispenser over time. 

The Vital Capsule Filter system gives you 500 litres of the purest drinking water can be dispensed through the patented Vital filter capsule, before a discreet LED light tells you that the filter needs changing. This is done in seconds, with a simple twist and turn of the capsule housing.

• HYGIENE : purified water without the risk of bacterial growth (the case with the filter jugs that must be kept in the refrigerator).
• ENVIRONMENT : Elimination of the need for plastic bottles.
• SAVINGS : an investment amortized in a few months and a drastic reduction in the cost of water.
• SPACE SAVING : no installation required in the kitchen cabinet (no tools required).
• TIME-SAVING : no need to wait, purified water is available instantly.
• CONVENIENT :   no carrying and storing of bottles of water.

Nanofiltration allows the retention of all dissolved pollutants, whether biological, organic or mineral. Benefits include:

• Removes 99.9% of bacteria
• Removes 99.9% of viruses
• Filters out rust and sediment
• Filters out microplastics
• Removes tastes and odours
• Hygienic

From April 2022, your new Vital Capsule Filter Tap is supplied with two filter cartridges; the usual High Performance filter and also a new High Flow filter, giving consumers the chance to understand their water quality, and to use the correct filter for their needs. 

With the new addition of the High Flow filter, consumers can now get the state-of-the-art in water filtration with a filter designed to work in balance with their home’s requirements. The original High Performance filter is better suited to new build homes with more modern pipework whereas the new High Flow filter is the best fit for homes with older pipework where sediment may be a problem.

Giving consumers both filter choices in the tap box will essentially allow them to decide which is the right option for their home and then continue to purchase the correct replacement filter going forwards.

A filter should last an average of 3-4 months. Replacement filters are available to purchase from Central Services.

Vital Capsule Taps have an LED light to indicate when the filter needs to be replaced. A green light indicates that the filter cartridge is working. A red light indicates that the cartridge has filtered 450 litres, and it should be replaced as soon as possible. A flashing red light and reduced flow indicates that the cartridge has filtered 500 litres and needs to be changed.

The timer is powered by a CR2032 battery (lifetime 3 years).

Unscrew the filter housing and remove the old cartridge. Insert new cartridge, screw the filter housing back into place. Reset the electronic timer button. After flashing for 3 seconds, your filtered water is ready to be dispensed.

If you have mispaced your reset key, replacements can be purchased from Central Services.

Yes - the box measures just 16 x 12 x 4cm. 

The Vital Capsule system has the smallest and first filter cartridge that combines bionic membrane and active carbon:

PRE-FILTRATION : a first filter captures the large impurities and holds them back.

MEMBRANE : thanks to nanotechnology, a 0.06mm membrane covered with a fine nylon mesh filters the smallest particles, and even bacteria.

ACTIVE CHARCOAL FILTER : It captures all dissolved impurities, such as chlorine. This technology is a natural physical process that has been proven for decades.

PURE WATER : after passing through this multiple circuit, it flows with a simple movement of the hand  into your glass.

All Vital taps are supplied with both a High-Performance filter and High Flow Filter as standard, for those rare occurrences where an enhanced water flow rate is required, Franke have developed the High-Flow filter which is a superb alternative providing continuous high flow rates in areas where the High-Performance filter can get congested prematurely due to excessive sediment contamination in the water.

The High-Flow filter has a mesh size that is 20 times finer than ordinary household filters. As a result, rust, dirt and fine sediments are filtered out for cleaner water. Please note, the High-Flow filter does not remove microbial cysts, microplasts, bacteria & viruses.

This is nothing to worry about. Along with some air, the first water through a new cartridge flushes out some dust in the activated carbon filter.

The Vital Capsule Filter 3-in-1 J-Spout and Semi-Pro models require an industry standard taphole of 35mm. 

The Single Dispense model is designed to take advantage of a soap dispenser hole of 22mm, but there is an adapter kit for a 35mm hole included.

The flow rate of the filtered water is 2 litres per minute at 2 bar., and 3.5 litres per minute at 3 bar. 

Vital Capsule Taps operate between 0.7 bar to 6.8 bar pressure.

When the filter tap is first turned on, air has to be pushed out of the filter before the water flow is established. This is perfectly normal and not something to be concerned about.

The Franke Vital capsule system saves around £453 per year for an average family because:

The average 4 person household consumes 3,000 litres of water per year. At an average mineral water price of £0.45 per litre, this yields costs of £1350 per year versus £150 per year for 6 Vital filter capsules.

Vital Capsule Taps are guaranteed for 1 year on the finish, and 5 years on valves, with 3 years on the filter light battery. The Chiller unit is guaranteed for 2 years. 

To enable us to process a guarantee claim, please ensure you provide us with the following information to avoid any unnecessary delay:

• Full Contact Name, Address and Telephone Number
• Proof of Purchase (please attach to email)
• Photographs showing full product and detail shots showing problem

Please complete the relevant form with this information here. 

Franke genuine spare parts are provided by our service agents.

For in guarantee and out of guarantee repairs please contact our service agents.

Induction hobs generally have an absorption higher than the power of 3 kW available at home. However, to allow the use and containment of Franke consumptions (on some models of the range) it allows the setting of the highest absorption level of the induction hob. It is logical that reducing power limits the ability to exploit the product to maximum performance.

Induction cooking hobs require the cooking pot or saucepan to have a diameter bigger than a certain dimension, which is specified on the product instruction booklet.

The induction hob operates by means of a magnetic field that generates heat on the bottom of the pot when the latter is placed in contact with the surface of the plane. The pot used on this type of cooking stove must be made of special material containing iron and its bottom must be smooth for optimum yield of the inducer. Non-magnetic, aluminum or copper stainless steel pans as well as terracotta or ceramic pans are not suitable for use with induction.

The great benefit of an induction hob is fast cooking times. For example, boiling water for making pasta is much quicker than using a gas hob. .Other benefits include the easy to clean flat glass surface. Another important factor is the digital touch controls for maximum safety and the various customisable cooking zone options.

We advise you to clean your hob when the surface is still warm and the residual heat indicator lamps are off. Firstly, use a scraper to remove any food residue, taking care not to scratch the surface of the glass; then rinse with water and dry well with a clean cloth. We then recommend the use of Franke Hob Cleaner which can be purchased here, this product effectively removes dirt and burnt-on food from your hob, ensuring thorough cleanliness and care.

A ceramic hob works by means of radiant electrical resistors, placed under the glass that diffuse the heat in the corresponding cooking zone. An induction hob, on the other hand, operates by means of coils (inductors) that trigger a magnetic field only if the pot (with iron base) is placed on the hob surface at the selected cooking zone.

The bridging function allows two individual cooking zones to be switched on and adjusted together. Ensure that the power is switched on and simply press in the middle of the power scale of each zone simultaneously, this will show a"[" on one side and "]" on the other to signify the zones are bridged. 

It is normal for the hob to produce humming sounds when boiling or cooking. Different types of cookware may produce slight sounds such as buzzes or hums. Lighter weight stainless steel pans produce more noise than heavier pans, like enameled cast iron.

Induction hobs are a very energy efficient way of cooking. They do not produce any heat themselves, but cause the pan to become hot through their electromagnetic induction. This lack of extraneous heat however does have a side effect in that there is no hot air, as you would find in a conventional electric or gas hob, to warm any cold surfaces that water vapour from what is being cooked may come into contact with. Consequently, some of the water vapour and steam produced by the cooking process will condense on these cold surfaces. The amount of condensation on any particular surface will depend on many factors including the ambient temperature in the kitchen, the ambient temperature of the surfaces, the thickness and material from which the surface is made and the type of cooking.

You should consider a hood model designed to combat condensation, such as the Maris Drip Free or the Atmos Steam Off.

Select a zone on the left hand side of the display, then use the Slider. 

The hob will automatically detect an additional pot in the same zone, or you can deactivate a zone and set it to a different temperature/function.

When you first switch on the hob, you have 10 seconds to set the PowerLimiter level. 

You can select these functions in the main menu, along with more functions. (NB for the Maris 2gether it only has these 4 functions). 

The Booster Function only operates for a certain time, before dropping down to the maximum level. 

Refer to the instruction manual for your hood; the flashing light may be able to be turned off simply by resetting the controls. You can download instruction manuals from our Expertise section. 

Firstly, check that your installer has fitted the hood according to the instructions in the installation manual supplied with the hood. If the installation is correct and the vibration or noise seems to come from the product itself, please contact our service agents.

Firstly, check that your installer has fitted the hood according to the instructions in the installation manual supplied with the hood, and that the hood itself is suitable for the size of the room. (An effective hood must be powerful enough to change the air in the room 10 times an hour, when in operation. The extraction rate of each hood is shown in our brochure and on our website). If the installation is correct and the low extraction seems due to a defect with the product itself, please contact us.

Please ensure you provide us with the following information to avoid any unnecessary delay:

• Full Contact Name, Address and Telephone Number
• Proof of Purchase (please attach to email)
• Photographs showing full product and detail shots showing problem

Please complete the relevant form with this information here. 

The noise of a hood is generated by the airflow that passes inside it during operation. The internal components of our hoods have been built so that the airflow finds few obstacles to its passage, with excellent results in terms of effectiveness and low noise emission. An effective way of avoiding the increase in noise is to use, for the outflow of air, well-sized pipes (120-150 mm in diameter). Dirty or saturated filters can hinder air flow: Periodic cleaning (or replacement) of filters ensures smooth air flow.

The hood must be installed at a minimum distance of 65cm from the hob. We recommend that you do not install it more than 75cm from the hob to properly remove vapours and steam. NB Some angled hoods are required to be fitted at a height of 45cm from the hob. Always check the Installation Instructions for your hood to check the correct distance required. 

Choose pipes of 150mm in diameter (or no less than 120mm), with a ducting length of no longer than 3-4 metres, and with a maximum of 2 curves. WARNING: The guarantee does not cover any damage caused by failure to observe minimum safety distances.

It is preferable to install a hood on an outside wall, as this is the most effect and quiet solution; emitting polluted air outside via ducting, and drawing in new air. However, hoods can be installed onto party walls, or suspended from a ceiling. To install a hood in recycling mode (ie with no ducting to outside) a Charcoal Filter must also be purchased - these can be obtained by contacting Central Services.

The model of hood is detailed on the label within the product (accessible by removing the metal / grid filters) with a code in the upper right of 7 or 9 digits starting at 63 ..., or a code of 10 digits with 110.xxxx.xxx format.

Your retailer or installer should check the hood either directly during installation or when the box is opened. Subsequent complaints can not be recognised as guarantee claims via our service agents. 

Simply use a soft cloth and a neutral, chlorine-free detergent such as Franke Cooker Hood Cleaner. Thanks to its professional formulation, Franke Kitchen Care cooker hood cleaner effectively eliminates grease deposits and odours from your cooker hood, ensuring perfect cleanliness inside and out. You can purchase this product here.

Filters are an integral part of the hood, their maintenance affects the efficiency, safety and noise of the hood. Anti-grease filters protect the engine from the grease contained in vapours extracted by the hood. The metal filters on Franke hoods filter a high level of fat particles. To keep them efficient, just wash them by hand or dishwasher, on average every 2 months. Synthetic filters, possibly on some old models, are not washable and should be replaced when fat impregnated, about every 2 months. The odour filters are activated charcoal cartridges to be installed exclusively on hoods fitted in reciculatory mode. They are not washable and should be replaced periodically, on average every 3 months.

A ducting diameter of 150mm is recommended as the ideal for hoods with a capacity of 300 mc / h or hight. If it is not possible to install this diameter of ducting, we recommend a 120mm diameter pipe. Smaller pipes adversely affect the flow rate and noise of the hood.

An effective hood must be powerful enough to change the air in the room 10 times an hour, when in operation.

To decide which hood to choose, first calculate the volume of the room. This figure can be arrived at by multiplying room length x width x height. So a kitchen that is 4 x 4 x 2.5 metres has a volume of 40 m3.

This room volume figure is then further multiplied by 10 to obtain the optimum rate of airflow for that room, based on the need to change the air ten times an hour. So a kitchen of 40 m3 x 10 = 400 - meaning it would require an extraction rate of 400 m3/h for efficient ventilation of the room.

Induction hobs are a very energy efficient way of cooking. They do not produce any heat themselves, but cause the pan to become hot through their electromagnetic induction. This lack of extraneous heat however does have a side effect in that there is no hot air, as you would find in a conventional electric or gas hob, to warm any cold surfaces that water vapour from what is being cooked may come into contact with. Consequently, some of the water vapour and steam produced by the cooking process will condense on these cold surfaces. The amount of condensation on any particular surface will depend on many factors including the ambient temperature in the kitchen, the ambient temperature of the surfaces, the thickness and material from which the surface is made and the type of cooking. 

You could consider an Anti-Condensation model of hood such as the Atmos which is especially designed for use with induction hobs, which keeps your kitchen dry by capturing steam and fumes before they condense on surfaces.

You should always aim to fit an angled glass hood at the height specified in the Installation Instructions (typically 450mm above the worktop, but the exact measurement is always specified in the Instructions) to ensure optimum efficiency. If you choose to fit the hood higher, eg for aesthetical reasons, then this is your choice, however you will appreciate that if the hood is fitted higher than recommended, then it's performance will decrease accordingly. 

You can download a PDF here listing all our hoods with the relevant Charcoal Filter shown. 

Bitte kontaktieren Sie unser Büro per E-Mail hs-marketing.de@franke.com oder laden Sie das Logo direkt hier herunter. Die Verlinkung setzen Sie bitte auf www.franke.de/hs

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