Privacy & Cookies

Franke understands the importance of safeguarding personal information and protecting your privacy. Data protection and data security for customers and users have a high priority for us. Set out below is our Privacy Policy which details how we will use your personal information following your visit to our website.

By using or submitting information via this website, you consent to the collection and use of information as set forth in this Privacy Policy. You also acknowledge that Franke Holding AG, on behalf of itself and its affiliates (“Franke”) may periodically change, modify, add or remove or otherwise update this Privacy Policy at its discretion without prior notification. If our Privacy Policy changes at any time, we shall inform you via our website. Upon written request, we will inform you of the personal data stored on you (e.g. name, address). Should you wish any data to be amended or deleted, please contact us.

For the purpose of system security, when you visit our website, our Web server temporarily registers the domain name or the IP address of the requesting computer as well as the date of access, the file request of the client (file name and URL), the HTTP response code and the Web site from which you are visiting us as well as the number of bytes transferred during the session. You also may be asked to provide your name, address and other contact details together with your enquiry in order that we may deal efficiently and quickly with your request for information and/or optimize our website according to your preferences.

We use cookies to make sure your session on this website is secure. We also use embedded pixels - with cookies, these help us to track how many people are using our site. These collect data about the paths that users take when navigating our website. We use this information to evaluate site content, navigability and composition, as well as page response rates (how quickly pages download). With both cookies and embedded pixel technology, the information we collect is anonymous and does not contain your name, address, telephone number, or email address. We cannot personally identify you. Franke uses your personal information only for the technical administration of our website, to meet your wishes and request and for internal and marketing purposes. We will not pass your information to any third party other than a company within our group of companies and/or any authorized agent or dealer who may assist us in providing you with the information you require.


Cookies used on our website:

Cookie NameCookie Description
utm_source These performance cookies collect anonymous information on the pages visited.
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
utm_medium These performance cookies collect anonymous information on the pages visited.
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
utm_campaign These performance cookies collect anonymous information on the pages visited.
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
wantsflashThese are strictly necessary cookies which enable the services you have requested.
These cookies are used to enable core site functionality. They do not contain any personal information and are automatically deleted when you close your browser.
hasflashThese are strictly necessary cookies which enable the services you have requested.
These cookies are used to enable core site functionality. They do not contain any personal information and are automatically deleted when you close your browser.
__utmaThese performance cookies collect anonymous information on the pages visited.
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
__utmbThese performance cookies collect anonymous information on the pages visited.
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
__utmcThese performance cookies collect anonymous information on the pages visited.
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
__utmzThese performance cookies collect anonymous information on the pages visited.
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.

We do not sell, rent or distribute your personal information to any third parties (except as stated above) for marketing purposes without your express permission to do so.


Personal data collected during a visit to our website is processed exclusively in accordance with the legal provisions of the country in which the respective Franke Company has its headquarters. We will not disclose any data to government agencies except where required by law.


This Privacy Policy applies only to the Company's website(s) to the exclusion of third party websites. We may provide links to other websites which we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, due to the nature of the World Wide Web, we cannot guarantee the privacy standards of every website to which we link or be responsible for the contents of sites other than this one, and this Privacy Policy is not intended to be applicable to any linked, non-Franke site.